Who We Are

About qq820 — Built for Indonesia,
Trusted Around the World

For over eight years, qq820 has been the benchmark for online betting in Indonesia — combining international gaming standards with deep local roots in payments, language, and sport.

2.500.000+
Registered Members
8+
Years in Operation
1.200+
Games Available
99.7%
Platform Uptime

The qq820 Story

qq820 was founded with a single conviction: Indonesian bettors deserved a platform built specifically around their needs — not a generic offshore product hastily translated and reskinned. When we launched, the Indonesian online gaming market was dominated by platforms with poor local payment support, slow customer service, and odds that didn't reflect the sports Indonesians actually care about. We set out to change that from day one.

Our founding team brought together professionals from the gaming technology, fintech, and customer experience industries — people who understood both the global mechanics of regulated online betting and the specific cultural and financial context of players in Jakarta, Surabaya, Medan, Bandung, and beyond. The result was a platform that felt genuinely local while operating to international standards of security and fairness.

Today, qq820 serves over 2.5 million registered members across the Indonesian archipelago. We offer comprehensive sports betting markets — from BRI Liga 1 and Timnas Indonesia's Piala AFF campaigns to the EPL, La Liga, Serie A, Bundesliga, and the FIFA World Cup — alongside a full live casino suite powered by Evolution Gaming, a curated selection of over 1,200 slot and table game titles from Pragmatic Play, NetEnt, Microgaming, PG Soft, and Spribe, and deeply localised togel (Indonesia's traditional numbers-prediction lottery) markets covering Togel Singapore, Togel Hongkong, Togel Sydney, Togel Macau, and more. We also offer markets on sabung ayam (cockfighting) and comprehensive bandar bola (football bookmaking) services, reflecting the full breadth of what Indonesian bettors seek.

Our mission is straightforward: deliver a fast, fair, and transparent betting experience that Indonesian players trust with their real money and their time. That means publishing clear bonus terms, showing accurate RTP figures on every slot game, processing withdrawals within minutes (not hours), and staffing our support desk with Indonesian-speaking agents who work around the clock across WIB, WITA, and WIT time zones.

qq820 operates under a recognized international gaming license and applies 256-bit SSL encryption across every transaction and data exchange on the platform. We undergo regular independent audits of our random number generation (RNG) systems to verify that all game outcomes are provably fair — a standard we hold ourselves to not because regulators demand it, but because our players deserve it.

Looking ahead, qq820 is committed to expanding our product range, improving mobile performance, and deepening our engagement with the Indonesian sports and gaming community. We are particularly invested in responsible gaming education — we believe that sustainable growth for our business and genuine wellbeing for our players are not competing priorities; they are the same goal. Every feature we build, every promotion we run, and every policy we write is filtered through that lens.

Our Journey
2016
Platform Launch
qq820 goes live with sports betting and a basic slot library. Focus: BRI Liga 1, EPL, and local bank deposits via BCA and BRI.
2017
Togel Markets Added
Full togel suite launches — Togel Singapore, Togel HK, and Togel Sydney. Membership crosses 100,000 registered accounts.
2019
Live Casino Expansion
Evolution Gaming live dealer tables integrated. E-wallet support added — OVO and GoPay onboarded, responding directly to player demand.
2021
VIP Program Launch
Six-tier VIP program rolls out. DANA and ShopeePay payment integrations complete. Platform passes 1,000,000 registered members.
2023
Mobile-First Rebuild
Full mobile platform re-architecture delivers 40% faster load times. LinkAja integration completes the local e-wallet suite.
2024–Now
2.5M+ Members
Membership surpasses 2.5 million. Responsible gaming tools upgraded with self-exclusion, deposit limits, and session timers.

Our Core Values

Every decision at qq820 — from product design to customer policy — is guided by these six principles.

Security First
256-bit SSL encryption, two-factor authentication, and regular independent security audits protect every account and every transaction on qq820.
Full Transparency
We publish all bonus terms, RTP figures, and house edge data upfront. No hidden conditions, no misleading promotional copy — ever.
Speed & Reliability
99.7% uptime, sub-15-minute withdrawals to local banks, and a mobile platform rebuilt from scratch for low-latency performance across Indonesia's 3G/4G/5G networks.
Player-Centric Culture
Indonesian-speaking support agents available 24/7. Every feature request, complaint, and suggestion from our member community is reviewed by our product team within 72 hours.
Responsible Gaming
Self-exclusion, deposit limits, session timers, and cooling-off periods are built into the platform — not hidden in settings. We believe safe play is sustainable play.
Provably Fair Games
All RNG-based game outcomes are independently audited. Live dealer games stream from certified studios. qq820 players can trust that the odds displayed are the odds they receive.

Key Platform Differentiators

Six capabilities that make qq820 the preferred choice for serious Indonesian bettors.

Deepest Local Banking Integration
BCA, BRI, BNI, Mandiri, CIMB Niaga, BSI, Bank Permata — plus OVO, DANA, GoPay, ShopeePay, and LinkAja. Every major Indonesian payment rail is connected, with real-time confirmation on every deposit.
In-Play Betting on BRI Liga 1
Live odds on every BRI Liga 1 matchday — Persija Jakarta, Persib Bandung, Bali United, and all 18 clubs — updated every 10 seconds. Asian handicap, over/under, and 1X2 markets all available in-play.
1,200+ Games from Top Studios
Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, PG Soft, Spribe — the industry's most trusted providers. Every game title shows its published RTP so you can make informed choices.
24/7 Indonesian-Speaking Support
Native Bahasa Indonesia agents on live chat and WhatsApp around the clock. Peak response times under 2 minutes via live chat. Email support for complex matters resolved within 6 hours.
Mobile-Optimized Platform
No app download required. The qq820 platform is fully responsive and tested across the Android and iOS devices most widely used by Indonesian players — from flagship to mid-range handsets.
Internationally Licensed & Audited
qq820 operates under a recognized international gaming license and undergoes regular third-party audits of game fairness, data security, and financial controls — giving our members verifiable assurance.

What We Commit to Every Player

These are not marketing slogans. They are operational standards that qq820 tracks, audits, and reports against internally every month. We hold ourselves accountable to our members — and we believe publishing these commitments openly is a necessary part of running a trustworthy platform.

Where we fall short — and every platform occasionally does — we communicate clearly, resolve quickly, and update our systems to prevent recurrence. That is the standard we set for ourselves, and it is the standard our members should hold us to.

Responsible Gaming Policy
Withdrawal Processed in Under 15 Minutes
Our target for all bank transfer and e-wallet withdrawals during standard operating hours. Gold-tier members and above receive priority processing with a sub-2-hour guarantee around the clock.
Accurate Odds, Always
The odds displayed at the time you place your bet are the odds applied to your payout. No post-match price revisions, no void-and-reset tricks. Our odds engine is independently monitored.
Your Data Is Never Sold
qq820 does not sell, license, or share member data with third-party marketing companies. Personal data is used solely for account management, fraud prevention, and platform improvement. Full details in our Privacy Policy.
Published RTP on Every Game
Every slot and table game on qq820 displays its published Return to Player percentage. No hidden house advantages, no games with undisclosed odds structures.
Responsible Gaming Tools Always Accessible
Deposit limits, session timers, cooling-off periods, and self-exclusion are available to every member at any time — not buried in terms documents, but accessible directly from the account dashboard.

Our Leadership Team

Experienced professionals spanning gaming technology, fintech, and customer operations.

Adrian S.
Chief Executive Officer
15+ years in online gaming product and strategy across Southeast Asia. Former senior product director at a Macau-licensed operator.
Dian R.
Chief Technology Officer
Infrastructure and security specialist with a background in Indonesian fintech. Architect of qq820's mobile-first platform rebuild in 2023.
Hendro P.
Chief Financial Officer
Chartered accountant with prior roles at BCA and an international gaming payments provider. Oversees compliance, treasury, and payment partnerships.
Rina W.
Head of Customer Experience
Built and leads qq820's 200-person multilingual support operation. Responsible for the platform's sub-2-minute live chat response standard.
Get Started with qq820

Ready to Experience the Difference?

Explore our FAQ to get quick answers, review our Terms & Conditions for full platform rules, or head back to the homepage to see everything qq820 offers. 21+ only — play responsibly.